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Writer's pictureDavid Wollage

Coaching + Consulting = "Empowered Solutioning"

Updated: Oct 22

In the ever-evolving landscape of organisational safety, a new approach is emerging that promises to revolutionise how we implement and sustain New View Safety methodologies. This innovative strategy, which I call "Empowered Solutioning," combines the best elements of coaching and consulting to create a powerful synergy that drives meaningful change and lasting results.




Bridging the gap: The Power of Integration


Traditionally, organisations have relied on either consultants or coaches to help them navigate the complex world of safety improvement. Consultants bring expertise and external perspectives, while coaches focus on developing internal capabilities and fostering sustainable change. But what if we could harness the strengths of both approaches simultaneously?


"Empowered Solutioning" does just that. By integrating coaching and consulting, we create a dynamic process that:


1. Leverages expert knowledge

2. Encourages active participation

3. Fosters collaboration

4. Balances guidance with empowerment

5. Facilitates co-created solutions

6. Ensures sustainable change


Expert Knowledge Meets Internal Wisdom


One of the key advantages of "Empowered Solutioning" is its ability to blend external expertise with internal insights. Consultants bring a wealth of knowledge about New View Safety methodologies, best practices, and industry trends. However, instead of simply prescribing solutions, they work alongside organisational members, tapping into the valuable context-specific knowledge that exists within the company.


This collaborative approach ensures that the solutions developed are not only theoretically sound but also practically applicable within the unique culture and constraints of the organisation.


Active Participation and Ownership


Unlike traditional consulting, where solutions are often handed down from experts, "Empowered Solutioning" places a strong emphasis on client participation. Drawing from coaching principles, this approach encourages organisational members to take an active role in problem-solving and decision-making.


By involving employees at all levels in the process, we create a sense of ownership and commitment to the solutions developed. This increased buy-in significantly enhances the likelihood of successful implementation and long-term sustainability of safety improvements.


A Collaborative Environment for Innovation


"Empowered Solutioning" creates a fertile ground for innovation by bringing together diverse perspectives and expertise. The consultant-coach acts as a facilitator, guiding discussions and providing frameworks, while organisational members contribute their deep understanding of operational realities.


This collaborative environment allows for the cross-pollination of ideas, often leading to novel solutions that neither the consultant nor the client would have developed independently. It's in this space of co-creation that true breakthroughs in safety practices can emerge.


Co-Created Solutions: The Heart of "Empowered Solutioning"


At the core of "Empowered Solutioning" lies the concept of co-created solutions. This approach recognises that the most effective and enduring solutions are those developed collaboratively between the consultant-coach and the organisation's team.


Co-creation goes beyond mere participation; it's a deep, iterative process where ideas are proposed, refined, and tested together. This approach leverages the consultant's expertise in New View Safety methodologies and the organisation's intimate knowledge of its own processes and culture. The result is a set of solutions that are both innovative and deeply rooted in the organisation's reality.


Tailored Solutions for Lasting Impact


Perhaps the most significant advantage of Empowered Solutioning is its ability to produce highly tailored solutions. By balancing external guidance with internal empowerment, this approach ensures that the strategies developed are not only aligned with New View Safety principles but also deeply rooted in the organisation's unique context and culture.


This tailoring process goes beyond surface-level customisation. It involves a deep exploration of the organisation's values, challenges, and aspirations, resulting in solutions that resonate with employees and fit seamlessly into existing systems and processes.


Ensuring Sustainable Change


While developing effective solutions is crucial, ensuring their long-term sustainability is equally important. "Empowered Solutioning" addresses this challenge by embedding principles of sustainable change throughout the process.


By involving employees at all levels in the solution development process, we create a strong foundation for lasting change. The co-creation process builds internal capabilities, ensuring that the organisation doesn't just receive solutions, but also develops the skills to adapt and improve them over time.


Moreover, the coaching element of "Empowered Solutioning" focuses on developing internal change agents who can continue to drive and evolve safety initiatives long after the consultant-coach has left. This approach creates a self-sustaining cycle of continuous improvement, essential for long-term success in implementing New View Safety methodologies.


Wrap Up


As we continue to grapple with the complexities of implementing New View Safety methodologies, "Empowered Solutioning" offers a promising path forward. By bridging the gap between consulting and coaching, we create a powerful approach that combines external expertise with internal engagement, co-created solutions, and sustainable change.


The result is a dynamic, collaborative process that not only delivers effective safety solutions but also builds the internal capabilities necessary for ongoing improvement and adaptation. As organisations face increasingly complex safety challenges, "Empowered Solutioning" provides the tools and mindset needed to navigate this evolving landscape successfully.




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